Once you have the right people in place the focus needs to be on Management. This is about maximising the performance and productivity of each person on your team. That way you will have peace of mind when you are not there.
The first step is to be very clear on what you expect and then hold people accountable to that level of performance. Remember… you will get exactly what you tolerate.
Managing people and their expectations is also critical. When everything is going well managing seems so easy, it’s when things are not going so well that true management is revealed. Having a good handle on this can make or break you.
Finally, training is very important if you want your people doing things the way you have in mind. There is an old saying “what if I train them and they leave?”… “What if you don’t train them and they stay?”. In this day and age, people do not stay with you forever, so it is best they are trained your way while they are with you.
Have you encountered the same problems over and over again in your business? There could potentially be something wrong with your systems (or the lack of). Sometimes, when a problem comes up in a business, the first reaction can be to blame the person. And when we do this, we
We went from $12K profit last year to over $270K this year — but more than that, we’re finally working together, with less stress and more time for family.
We were struggling financially. That’s now changed with turnover up 19% in the last 6 months and we are averaging 16% net profit every month.
Revenue is up 11 times. I have gone from working 50 hours a week down to 30…plus I can now take a month off from my business.
I was able to make real changes – fast. I cut my workload by 15-20 hours a week, grew from 2 to 4 plumbers, and tripled my turnover within 8 months.
Turnover went grew $30K to $500K/mth and I went from 80 hour weeks down to 20. I can go away knowing my team will do the right thing
My working week went from 70-75 to 45 and not working weekends. For the first time as a business owner I have work/life balance.
I’m less stressed and the guys get a lot more of my time into how things work. I have freed up 4 hours a day and enjoy much more family time.
I’m enjoying life much more. Sales have grown by 30% and profits are up 60% this year following a similar result last year. Plus more time for hobbies.
We have grown from 6 to 9 staff. Revenue is up 30% and we have made as much profit in the first 6 months of this year than all of last year.
The training and years of interaction we shared helped set me on the right path, shaping the mindset and framework I still rely on today. My business has never been better, and more importantly, I have found a great balance between work and home life, something I do not believe would have been possible without Rueben’s coaching and the invaluable lessons I learned during our time together. Highly recommend.